How dentists use this simple yet powerful formula to book more new patients from existing enquiries

This mini-course demonstrates how dental practices are using our Book By Chat Formula™ to squeeze more from their existing marketing efforts and increase new patient bookings.

How dentists use this simple yet powerful formula to book more new patients from existing enquiries

This mini-course demonstrates how dental practices are using our
Book By Chat Formula™ to squeeze more from their existing marketing efforts
and increase new patient bookings.

Optimise Your Enquiry Process To Book More New Patients

 

Social media and SMS are becoming more prominent every day and your prospective clients prefer to use digital methods for booking new appointments.

Our Book By Chat Mini-Course can help you book more 5-star patients in your practice immediately. This course helps you turn questions into bookings with a simple, yet effective framework.

Arm your front-office coordinators with these strategies so they can provide exceptional customer service while converting prospects into consultations.

Book By Chat will show your team:

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The 3 pillars a dental practice need for a frictionless booking process

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How to convert more 5-star patients to your practice

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How to squeeze more profits from your existing marketing efforts

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How to pull new leads through the enquiry process and convert them effortlessly to new patient bookings

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How to attract, engage, convert, and retain more patients

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Real-life scenarios and templates to help you better apply the formula to your own practice

By applying the principles you’ll learn through this Book By Chat Mini-Course, you will start booking more new clients without spending more on your marketing.

More patients are enquiring online than ever before…

There’s no time like the present to improve your clinic’s online sales process. Studies show that more than 64% of patients prefer to book their appointments online.

Your increased social media presence will bring an inevitable influx of DMs and SMS messages. Book By Chat™ walks you through the steps you need to turn these messages into consultations.

Improving your digital sales process can help you stay ahead of the curve and land more new client bookings from your existing marketing efforts.

The Book By Chat Mini-Course is loaded with everything you need to start successfully converting more clients through email and virtual chat.

 

Here’s what’s inside:

Book By Chat Mini Course

Module 1: Introduction

In this introduction, you will learn the 3 fundamental principles behind the Book By Chat Formula™. This helps you and your team establish a solid foundation so you can get the most out of the course.

Module 2: Book By Chat Formula™

This module shows you how to use the “3 hot principles” to handle virtually enquiries, whether via phone, SMS or a direct message from social media.

We will also cover how your enquiry response time impacts the prospect’s response rate. These stats might surprise you!

Module 3: AAA

This module breaks down the formula into 3 separate components to make it easy to apply to your business.

Module 3a: 1st A

The first part of the Book By Chat Formula™ is critical in establishing trust and rapport so you can turn their enquiries into bookings and bookings into patients.

Module 3b: 2nd A

The 2nd A goes into the 4 ways you can handle an enquiry. In this module, we will go into detail on how to deal with different types of questions.

Bonus: Download our Book By Chat Cheatsheet!

Module 3c: 3rd A

The final part of the Book By Chat Formula™ shows you how to lead the prospect to the next step. Our examples demonstrate how to get more prospective clients saying “Yes!” and taking the next step with your business.

Module 4: Real Life Samples

Once you have learnt the theory of the Book By Chat Formula™, we will apply the lessons to real-life scenarios to consolidate your learning.

Module 5: Tools

This module is all about simplifying and streamlining your process. We will show you tools you can use to turn responses into templates and save you time and ensure consistency in the future.

liza-choa-content-maximiser

Meet The Instructor

Liza Choa is a digital marketing expert and founder of Content Maximiser, specialising in multimedia content creation and online lead generation. Liza has put together a winning team of content marketing, web design and development, search engine optimisation and social media professionals.

Her clients’ results are a testimony to Liza’s persistence and passion for her work. Liza’s intuition, quick wit and professionalism position her to impact the clients she serves.

In recent times Liza and her team have:

Doubled revenue within 10 months for one business

Doubled number of new patients in the first month compared to a corresponding period

A record number of new patients achieved in the first month of working together 

Realized over 500 percent return on marketing investment for two clients

One client bought additional land to expand and cater for the increase in customer demand

Another client relocated and bought bigger premises to create extra capacity for the increase in demand

A client hired 10 more staff during the pandemic to handle new patient demand

Responsible for hundreds of millions of dollars in sales for clients through her marketing strategies and team effort

Disclaimer: The above results are for existing clients. There is no guarantee of these results however we will always do our best for the highest ROI for you.

Meet The Instructor

liza-choa-content-maximiser

Liza Choa is a digital marketing expert and founder of Content Maximiser, specialising in multimedia content creation and online lead generation. Liza has put together a winning team of content marketing, web design and development, search engine optimisation and social media professionals.

Her clients’ results are a testimony to Liza’s persistence and passion for her work. Liza’s intuition, quick wit and professionalism position her to impact the clients she serves.

In recent times Liza and her team have:

Doubled revenue within 10 months for one business

Doubled number of new patients in the first month compared to a corresponding period

A record number of new patients achieved in the first month of working together 

Realized over 500 percent return on marketing investment for two clients

One client bought additional land to expand and cater for the increase in customer demand

Another client relocated and bought bigger premises to create extra capacity for the increase in demand

A client hired 10 more staff during the pandemic to handle new patient demand

Responsible for hundreds of millions of dollars in sales for clients through her marketing strategies and team effort

Disclaimer: The above results are for existing clients. There is no guarantee of these results however we will always do our best for the highest ROI for you.

What others are saying about the Book By Chat Mini-Course…

Elevate Dental Book By Chat Testimonial
Dr Judith Ong
Elevate Dental

Thanks for the mini-course you gave today! My team left the session feeling empowered to confidently manage chats. The triple AAA formula was particularly helpful because it’s simple to remember and implement straight away. I can see you’ve taken a lot of time to really think about what tools and things you can design and provide to help us succeed- so a big thank you for that. I can see the course being really helpful to other FOCs, too.

Dr Judith Ong
Elevate Dental

Thanks for the mini-course you gave today! My team left the session feeling empowered to confidently manage chats. The triple AAA formula was particularly helpful because it’s simple to remember and implement straight away. I can see you’ve taken a lot of time to really think about what tools and things you can design and provide to help us succeed- so a big thank you for that. I can see the course being really helpful to other FOCs, too.

There’s never been a better time to improve your digital appointment-booking process…

You can continue doing things the “old way” in your practice and taking most of your appointments by phone or walk-ins.

Meanwhile, your competitors are using every advantage to get ahead.

Or you can enrol your front-office staff in the Book By Chat™ Mini-Course and watch your team book more enquiries into consultations right away.

Ready for more online bookings?

You can continue doing things the “old way” in your practice and taking most of your appointments by phone or walk-ins.

Meanwhile, your competitors are using every advantage to get ahead.

Or you can enrol your front-office staff in the Book By Chat™ Mini-Course and watch your team book more enquiries into consultations right away.

Ready for more online bookings?

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