ServiceM8

 

Are you losing appointments because you have too much to do and are not getting on top of leads?

Or maybe you don’t have full visibility of all your field staff and schedule them effectively?

Or perhaps your cashflow is suffering because you are behind with your quoting, you are not invoicing your clients as quickly you would like, and you don’t have time to get on top of your accounts receivable…

Utilising the latest cloud technology to amplify efficiency across your business, ServiceM8 is the best-of-breed field service management software that offers you just that, giving more control over your operations and processes through its mobile application and desktop dashboard.

However, using all the features of ServiceM8 to their full potential requires proper planning, implementation and training by professionals who will invest time in understand your operational processes, as well as having extensive experience and knowledge with the ins and out of the software.

Content Maximiser has helped numerous clients over the years, eliminate paperwork, improve productivity, and augment their overall workflow.

What is ServiceM8?

ServiceM8 is a multiple awards winning field service management solution that can help you streamline your workflow and enhance productivity.

The software features, but isn’t limited to:

Job management from start to finish, including scheduling, dispatch, communication with clients

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Checklists to ensure the job is done on time and in consistent fashion

Easy accessibility to business information anytime, anywhere

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Automatic SMS service to notify staff and clients of the current status of the job

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Ability to access full history and details of work done for every client

Enhance communication by allowing you to email and sms clients from within ServiceM8 dashboard or mobile app

Access to live activity feed and stay up-to-date on job details

Back up all your information automatically to the ServiceM8 cloud server

The ability to allow field employees access to all data without internet access

Ability to integrate with your accounting software to streamline accounting entries and avoid errors of commission.

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Ability to complete safety and compliance documents on-the-go, taking electronic signature, reducing paperwork.

Why ServiceM8?

ServiceM8’s utility is far beyond any other field service management program. As the leading software solution for businesses providing home services and contractors, ServiceM8 has won several prizes, including;

Australian Mobile Award for In Field Services, 2013

Telstra Northern Territory Business of the Year Award in 2014

Xero Add-on of the Year in 2015

Additionally, businesses that use ServiceM8 successfully completed 30% more projects in just their first three months!

Content Maximiser For ServiceM8

Content Maximiser is a ServiceM8 certified partner. We can proudly say that we know exactly how to maximise the utility ServiceM8 offers.

Our ServiceM8 offering include:

  • Assessing your business to see if ServiceM8 is the best fit
  • Reviewing current workflow and learning about your business
  • Demonstrate how ServiceM8 will integrate with your work
  • Workflow planning customised for your business
  • Account set up based on your needs and budget
  • Assimilate necessary information into the account
  • Enable and configure
  • Add-ons that are relevant for your business
  • Create and modify job categories and queues
  • Set up email and sms templates for prospects and client communications
  • Integrate with your accounting software
  • Design and set up your document templates
  • Design and set up relevant forms

Admin Team

i.   Core Concept
ii.  Dispatch board overview
iii. Quotes and invoicing
iv. The day in the life of a job
v.  Invoicing

Management

i.   Account security
ii.  Managing security roles
iii. Adding and removing stage
iv. Reporting

Field Staff

i.   Core Concept
ii.  Basic Workflow
iii. Completing checklist
iv. Completing forms
v. Updating job diary
vi. Communicating with client
vii. Communicating with other team members

  • We will stay in touch with you, even after we have finished training your team, to answer any queries and quickly resolve issues to ensure you get the most out of ServiceM8.

 

 

Content Maximiser For Other Digital Marketing Needs

Whilst ServiceM8 helps you manage your jobs and streamline your workflow, at Content Maximiser, we can also help you get the jobs.

Our expert digital marketers can help you generate more leads and expand your business multiple-fold!

Our end-to-end solutions for all your digital marketing needs can help you increase your online presence, get more visitors to your website and social media platforms, and convert these visitors to enquiries and leads!

Additionally, at Content Maximiser, we give your online presence the boost it needs with our complete online services, including:

We had a few legacy systems within our business we were looking to replace. Our goal is to use one system to maximise workflow efficiency for our franchisees, have actionable reporting on the performance of our network, while achieving this cost effectively.

Liza and Content Maximiser helped us to scope our requirements, research potential solutions, and shortlist down to ServiceM8. They came up with an implementation and roll out plan across our franchisee network through out Australia, then helped us set up and customise the system to suit our business.

They also helped us create a series of short training videos our franchisees can refer to anytime within our portal and the ServiceM8 knowledge base.

Changing any systems can scary and painful. With the help of Liza and her team, they have made this transition very smooth and easy. We would definitely recommend Content Maximiser for the implementation of ServiceM8.

Cam Hadlow

CEO / Director, Dream Doors Kitchens Australia

Business Acceleration Strategy

Funnel design and implementation

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Content marketing

Video production

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Search Engine Optimization

Web designing and development

Social media management

Email marketing

Animation

Search Engine Marketing, and so much more!

Digitalization is the way forward. Generating leads efficiently with a successful digital marketing and lead generation strategy will help your business get the exposure it deserves. Effectively managing those leads and streamlining your operational processes with ServiceM8 can help you increase productivity and value for your clients.

Get in touch with Content Maximiser now to learn more about how we can help you leverage all the right tools and propel your business to the pinnacles of success.

I just love the fact that Liza comes up with sort of suggestions that we hadn’t thought of before. How we could actually add to our marketing strategy. I love that Liza's looking at a bigger picture all the time, because we came in with very specific requirements and she added to that which was great. So that’s brilliant.

Mimi Fong

Managing Director, Both Ends of the Lead

Find out how we can also help you grow your business...





In the 2nd month of launching the site, we have 10X our traffic and double the quality leads we are getting. It has been our biggest month in the clinic so far.

Dr. May Chan
Dentist & Co-Founder, BDS (Adelaide), FICCDE (Ortho), Dental Boutique
I think we came to a point where it was clearly evident early on that we couldn’t really do or if we were going to do what we wanted to do with the old website, it’s going to cost us a lot of money, whereas I think, the solution that you came up with was with a new website which was cost effective and it’s certainly achieving the results that we wanted.

Cam Hadlow
General Manager, Dream Doors Australia
Content Maximiser is a full-service digital team of experts who not only creates and develops online strategies, but also helps bolster the company’s online reputation and works to optimize all online content for search.

Cecilia Chan
Marketing Manager, USANA Health Sciences

Ready to Talk? Let's Have a Chat

 

AUS: 61 2 8091 6018 | USA: 1 415 830 6208

 

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